Aaron's

Contacts

Price level:
Inexpensive

Address:
920 North Mountain Avenue, Ontario, CA 91762
Get directions

Website:
locations.aarons.com

Phone number:
+1 909-986-7200

Categories:
Establishment   Home goods store   Electronics store   Furniture store  

Suggest update

Reviews about Aaron's

• Leo Angeles

  Jul, 12 2018
  ★ ☆ ☆ ☆ ☆
  Repeat customers are not valued at this location. Had a previous lease and fulfilled terms as agreed. Completed online application and was approved. I contacted the store and was informed I could either wait for them to receive the order from the online team or process in the store. I opted for the second option and it felt awkward I was asked to complete another application after I submitted all information online. It was a waste of my valuable time. I further inquired if there were any upcoming promotions and was told no. Low and behold, I get home and in my inbox was an email with a promotion to start a lease with $5 dollars and effective day of 01/11/2018. I worked retail myself many years and understand not able to release information prior to it being made public or effective date. It stumped me the sales person did not know as it was the first day of the promotion and I was in the store. A professional sales person performs due diligence and presents any and all promotions to both new and current customers. Sadly, I cancelled the entire order and purchased the item at Amazon where I obtained stellar customer service. Never again will I step foot into Aarons and will use them as an example when speaking to groups of people in executing Customer Service at seminars.

Photos and maps

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